Our Services

Our Service Department is here for you. Platesetters.com offers both on-site and remote support for your hardware and software. Our staff of factory trained engineers provide some of the fastest response times in the industry and can be on-site within 24-48 hours of your call. We offer on-site service to all 50 states and international locations.

Often, repairs can be completed remotely through our phone support or via a dial-in diagnostic/repair. We pride ourselves on providing economical and dependable solutions to get you back up and running as quickly as possible.

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+ Click Here to Request an On-Site Repair Technician

+ Call Support at (888) 380-7483 for Dial-in Diagnostic and Repair

Keep your CTP performing in top condition by regularly scheduling a preventative maintenance service call.

At Platesetters.com, we recommend at least one PM be performed per year (two per year for high-volume facilities). Our engineers carefully inspect, clean and where applicable, replace filters. Preventative maintenance minimizes downtime and can prevent possible costly repairs down the road.

We offer customized, affordable PM plans to best fit your needs. All filter replacements are included in your PM plan, performed on-site by our highly trained technicians.

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We are one of a few companies in the world that can repair your Creo/Kodak laser head. With years of experience, we have perfected the science of diagnosing and repairing these laser devices. See our Laser Head Repair page for more details.

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Looking to add automation to your existing workflow? Perhaps you purchased a larger press and need a larger CTP device. At Platesetters.com we anticipate the changes of this dynamic industry.

We maintain a large inventory of equipment and parts to meet your needs. And by offering some of the highest trade-in allowances in the industry, Platesetters.com can stretch your dollar even further.

+ View our recent arrival of equipment & machinery

+ See some of our most requested parts

Stop paying the hefty prices the manufacturers are charging for annual maintenance contracts.

Platesetters.com offers customized service agreements to meet the needs of every customer. We offer a full-coverage plan that includes all labor and parts, as well as partial-coverage plans that include all labor with parts discounted.

All of our service agreements include one annual PM. We offer guaranteed response times at some of the lowest prices in the industry. If you cannot afford to be down, you cannot afford to not have service coverage.

Call us at (888) 380-7483 to inquire about our Service Agreement plans and pricing.

Don’t risk damaging your CTP equipment, jeopardizing your investment and risking prolonged downtime. Let our expert staff of engineers safely secure your machinery and, if necessary, pack and transport it to it’s new home. Once moved, the Platesetters team will re-install the hardware and test all components to ensure everything is functioning properly.

+ Call us at (888) 380-7483 for your relocation requirements

+ Click here to email us to get started

Platesetters.com offers custom-built pallets and crates to maximize protection for your equipment and decrease shipping costs. All of our lumber is heat-treated and can be imported into any country without issues.